{"id":641,"date":"2026-04-08T08:48:41","date_gmt":"2026-04-08T08:48:41","guid":{"rendered":"https:\/\/aptiin.ms3.decms.eu\/termos-e-condicoes\/"},"modified":"2026-05-29T13:22:49","modified_gmt":"2026-05-29T13:22:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.aptiin.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

Terms & Conditions \u2014 APT IIN<\/h1>\n
\n

General Terms of Use<\/h2>\n

Only guests listed in the accommodation booking<\/strong> are entitled to use the property.<\/p>\n

Upon check-out<\/strong>, the accommodation must be returned in an acceptable state of cleanliness and tidiness. Failure to do so may result in a cleaning and maintenance fee.<\/p>\n

Noise & Behaviour<\/h3>\n

As these are residential buildings, guests must be mindful of noise at all times \u2014 inside the apartment, studio, room or suite, and in all common areas (staircases, hallways, etc.).<\/p>\n

    \n
  • No parties are permitted<\/strong><\/li>\n
  • Quiet hours: 10:00 PM \u2013 8:00 AM<\/strong><\/li>\n
  • Children under 18 must be supervised by an adult guest at all times<\/li>\n<\/ul>\n

    Prohibited Activities<\/h3>\n
      \n
    • Smoking is strictly prohibited<\/strong> inside the property and throughout the building<\/li>\n
    • Open flames are forbidden<\/strong> (candles, lighters, etc.)<\/li>\n
    • Pets are not permitted<\/strong>, except where required by law<\/li>\n<\/ul>\n

      Guest Responsibility<\/h3>\n
        \n
      • Guests are responsible for the safety of their own belongings. APT IIN accepts no liability for vehicles in the garage or personal items in the accommodation.<\/li>\n
      • The accommodation must be returned in the same condition as received at check-in.<\/li>\n
      • Any incident affecting the property, common areas, or the safety of guests and neighbours must be reported immediately<\/strong> to APT IIN via the contact details provided.<\/li>\n<\/ul>\n

        Waste Management (Apartments)<\/h3>\n
          \n
        • General waste<\/strong> \u2192 deposit in the chute located in the corridor<\/li>\n
        • Recycling<\/strong> \u2192 collected by housekeeping staff during routine maintenance<\/li>\n<\/ul>\n
          \n

          Failure to comply with these terms may result in charges for damages. In cases of serious breach, APT IIN reserves the right to terminate the service and require the guest to vacate the property immediately.<\/p>\n<\/blockquote>\n

          \n

          Reservations<\/h2>\n

          APT IIN offers two types of bookings:<\/p>\n

          Standard (Flexible Rate)<\/h3>\n

          Payment:<\/strong><\/p>\n

            \n
          • 50% is charged at the time of booking<\/li>\n
          • The remaining 50% is due at check-in<\/li>\n<\/ul>\n

            Cancellation:<\/strong> Per the cancellation policy applicable to each individual reservation.<\/p>\n

            \n

            Best Price (Non-Refundable Rate)<\/h3>\n

            Payment:<\/strong><\/p>\n

              \n
            • 100% is charged at the time of booking<\/li>\n<\/ul>\n

              Cancellation:<\/strong> If cancelled, modified, or in the event of a no-show, the full amount of the booking will be charged<\/strong>.<\/p>\n

              \n

              Accepted Payment Methods<\/h3>\n

              APT IIN accepts: Cash, bank transfer, Visa, Mastercard, and American Express.<\/strong><\/p>\n

              \n

              Property-Specific Conditions<\/h2>\n

              Apartments<\/h3>\n
                \n
              • Late check-in surcharges:<\/strong>\n
                  \n
                • Between 10:00 PM and midnight: +\u20ac15<\/strong><\/li>\n
                • After midnight: +\u20ac25<\/strong> (advance notice required)<\/em><\/li>\n<\/ul>\n<\/li>\n
                • Tourist tax:<\/strong> \u20ac4 per person, per night \u2014 paid on-site in cash. Applies to guests aged 13 and over. Maximum charge per guest per stay: \u20ac28<\/strong>.<\/li>\n
                • Security deposit:<\/strong> Charged to the credit card at check-in. Refunded within 48 hours (credit card) or 7 business days (bank transfer) after check-out, provided no breach of terms has occurred.<\/li>\n<\/ul>\n

                  Breach of terms includes:<\/strong> returning the apartment in a poor state of cleanliness, property damage, smoking on the premises, failure to return keys and\/or garage remote, leaving keys in the lock after check-out, excessive noise, hosting parties, unregistered guests, or bringing animals.<\/p>\n

                  \n

                  LX51 \u2013 Studios & Suites<\/h3>\n
                    \n
                  • Self check-in<\/strong> applies for arrivals after midnight (advance booking required)<\/em><\/li>\n
                  • For self check-in, the first night is charged in advance<\/strong>; the remaining balance must be settled by 11:00 AM the following morning<\/li>\n
                  • Tourist tax:<\/strong> \u20ac4 per person, per night \u2014 paid on-site in cash. Applies to guests aged 13 and over. Maximum: \u20ac28 per guest per stay<\/strong>.<\/li>\n<\/ul>\n
                    \n

                    BCascais Boutique House<\/h3>\n
                      \n
                    • Self check-in<\/strong> applies for arrivals after 9:00 PM (advance booking required)<\/em><\/li>\n
                    • For self check-in, the full stay amount and security deposit are charged in advance<\/strong>; the tourist tax must be settled by 11:00 AM the following morning<\/li>\n
                    • Tourist tax:<\/strong> \u20ac4 per person, per night \u2014 paid on-site in cash. Applies to guests aged 13 and over. Maximum: \u20ac28 per guest per stay<\/strong>.<\/li>\n
                    • Security deposit:<\/strong> Charged at check-in; refunded within 48 hours (credit card) or 7 business days (bank transfer) after check-out, provided no breach of terms has occurred.<\/li>\n<\/ul>\n
                      \n

                      Credit Card Authorisation<\/h2>\n

                      By accepting these terms, the guest authorises APT IIN to charge the credit card provided for:<\/p>\n

                        \n
                      • Payment of the stay<\/strong>, in accordance with the reservation conditions<\/li>\n
                      • Damages or losses<\/strong> resulting from misuse or breach of the terms of use (including repairs, replacement of items, and compensation for any period the property is unavailable due to repairs)<\/li>\n<\/ul>\n
                        \n

                        Check-In & Check-Out<\/h2>\n

                        Apartments<\/h3>\n

                        Check-in:<\/strong><\/p>\n

                          \n
                        • Pay the tourist tax, any applicable late check-in fee, and the outstanding balance (for flexible rates)<\/li>\n
                        • There is no front desk<\/strong> \u2014 check-in is personalised and conducted individually on-site<\/li>\n
                        • Online check-in<\/strong> (guest registration) must be completed up to 2 days before arrival<\/strong><\/li>\n
                        • On the day of arrival, call +351 217 653 770 (option 2) 30 minutes before<\/strong> your scheduled arrival<\/li>\n<\/ul>\n

                          Check-out:<\/strong><\/p>\n

                            \n
                          • By 11:00 AM<\/strong> \u2014 the apartment must be vacated, with all belongings removed and no damage<\/li>\n
                          • Leave the apartment keys and garage remote on the living room table<\/strong><\/li>\n
                          • Late check-out: a one-night penalty<\/strong> will be charged immediately. The guest may only remain if APT IIN has availability; otherwise, the apartment must be vacated promptly.<\/li>\n<\/ul>\n
                            \n

                            LX51 \u2013 Studios & Suites<\/h3>\n

                            Check-in:<\/strong><\/p>\n

                              \n
                            • Pay the tourist tax and outstanding balance (for flexible rates)<\/li>\n
                            • Online check-in available up to 2 days before arrival<\/li>\n<\/ul>\n

                              Check-out:<\/strong><\/p>\n

                                \n
                              • By 11:00 AM<\/strong> \u2014 the studio, room or suite must be fully vacated<\/li>\n
                              • Late check-out: a one-night penalty<\/strong> applies<\/li>\n<\/ul>\n
                                \n

                                BCascais Boutique House<\/h3>\n

                                Check-in:<\/strong><\/p>\n

                                  \n
                                • Pay the tourist tax and outstanding balance (for flexible rates)<\/li>\n
                                • Online check-in available up to 2 days before arrival<\/li>\n<\/ul>\n

                                  Check-out:<\/strong><\/p>\n

                                    \n
                                  • By 11:00 AM<\/strong> \u2014 the room must be fully vacated<\/li>\n
                                  • Late check-out: a one-night penalty<\/strong> applies<\/li>\n<\/ul>\n
                                    \n

                                    Property Access by APT IIN Staff<\/h2>\n
                                    \n\n\n\n\n\n\n\n
                                    Property<\/th>\nFrequency<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
                                    Apartments<\/td>\nWeekly<\/td>\nCleaning, linen change, maintenance & inspection<\/td>\n<\/tr>\n
                                    LX51 Studios & Suites<\/td>\nDaily<\/td>\nCleaning, linen change, maintenance & inspection<\/td>\n<\/tr>\n
                                    BCascais Boutique House<\/td>\nDaily<\/td>\nCleaning, linen change, maintenance & inspection<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
                                      \n
                                    • Guests will be notified in advance<\/strong> of the scheduled visit (day and time period)<\/li>\n
                                    • Daily access (LX51 & BCascais) requires the guest’s authorisation<\/strong><\/li>\n
                                    • Property owners reserve the right to access the property at any time<\/strong> if the integrity of the building or its assets is at risk<\/li>\n<\/ul>\n
                                      \n

                                      Problem Resolution<\/h2>\n
                                        \n
                                      1. Guests must inspect the property upon arrival<\/strong> and report any defects immediately.<\/li>\n
                                      2. Any defects arising during the stay must be reported as soon as they are discovered<\/strong>.<\/li>\n
                                      3. If a defect is confirmed, APT IIN may choose to either repair it<\/strong> or relocate the guest<\/strong> to equivalent or superior accommodation.<\/li>\n
                                      4. Only serious defects<\/strong> affecting the quality of service will be considered. Minor complaints that do not impact the minimum level of contracted service will not be acted upon.<\/li>\n
                                      5. If APT IIN is unable to repair the defect or provide alternative accommodation, the guest may terminate the contract and receive a refund<\/strong> for the unused portion of the stay \u2014 no further compensation is due.<\/li>\n<\/ol>\n
                                        \n

                                        APT IIN Liability<\/h2>\n
                                          \n
                                        • APT IIN accepts no liability<\/strong> for accidents or damage occurring inside the accommodation, unless directly caused by APT IIN’s own negligence.<\/li>\n
                                        • APT IIN is not liable for delays<\/strong> in making the accommodation available when caused by valid reasons, including strikes, blockades, natural disasters, or accidents within the property.<\/li>\n<\/ul>\n
                                          \n

                                          Termination of the Accommodation Agreement<\/h2>\n
                                            \n
                                          • APT IIN may terminate the contract<\/strong> if the guest fails to pay in full or on time, or fails to provide the required guarantee.<\/li>\n
                                          • A guest may cancel within the first 24 hours<\/strong> of their stay. After this period, no refund will be issued<\/strong> for the remaining nights.<\/li>\n
                                          • APT IIN reserves the right to immediately terminate<\/strong> the contract for just cause if the guest fails to comply with the terms and conditions accepted at the time of booking.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                                            Terms & Conditions \u2014 APT IIN General Terms of Use Only guests listed in the accommodation booking are entitled to use the property. Upon check-out, the accommodation must be returned in an acceptable state of cleanliness and tidiness. Failure to do so may result in a cleaning and maintenance fee. Noise & Behaviour As these […]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-641","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms & Conditions - Aptiin<\/title>\n<meta name=\"description\" content=\"Terms & Conditions \u2014 APT IIN General Terms of Use Only guests listed in the accommodation booking are entitled to use the property. Upon check-out, the accommodation must be returned in an acceptable state of cleanliness and tidiness. 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